In line with government recommendations and with the safety of staff in mind, the RPSBS office will be closed from 4pm Friday 27th March 2020 until it is deemed safe for normal operations to resume. Procedures have been implemented for member work to continue to be processed and all staff will work from home in order to ensure minimal disruption to member services.
Although the phone will be diverted to Teresa’s mobile during normal phone operating hours, we would ask that members please email rather than phone as there will be only one line operational. If you need to speak to someone about something that cannot be resolved online then a staff member will return your call.
It would be appreciated if as much paperwork as possible could be emailed to the Society rather than posting in order to reduce the amount of exposure staff need to have with the post office.
I would like to take the opportunity to remind members that the Society will accept registry transactions without payment at the time of lodgment. This gives members the opportunity to keep paperwork up to date in times of hardship and pay it off as circumstances allow. Upon receipt of final payment the transaction will be completed. Where members submit a lot of paperwork please advise when sending payments which transaction you would like it applied to.
Thank you for your understanding and please stay safe.